MFC SMS SERVICE
Now you can place order for meal, know its position by tracking it and get live
Train running status as well as train time table with just a single SMS from your
How to place meal order through SMS?
1. For this service you have to send SMS in this format “PNR No. (your pnr_number),(required
Food Item),(Food quantity), Train No.(Train No.),(Coach No), (Seat No.) and send
it to 8484848426.
2. After receiving SMS you will get a call from our Customer Care Executive. You
have to decide whether to proceed or to cancel the placed order before getting confirmation
SMS from us.
3. Once you received the order confirmation SMS with your name, unique order id,
station & berth from us then the order will not be cancelled anyhow.
If ABC passenger is travelling by Navjeevan Express with train number 12655,
Coach No: B1, Seat No. : 40 & order id: 88201512244124. SMS service procedure is
mentioned as follows:
SMS from ABC:
No. 2015478541, Maharaja Thali, 1, Train No. 12655, B1, 40.
Call from MFC:
details such as name & alternate contact no.
SMS from MFC:
Hi, ABC, New Order: 4124, 7 March 2016, 07:10 PM, Vadodara JN, 12655, B1, 40, Items:
Maharaja Thali-1 is under process.
Hi, ABC, New Order: 4124, 7 March 2016, 07:10 PM, Vadodara JN, Delivery Charges:
10, Total amt: 190 confirmed. Once order is placed, it cannot be cancelled.
You will get fresh & quality meal services in train exactly on your seat with Mera
Food Choice. Have a happy trip!